Wiltshire NHS

NHS Wiltshire was formed on 1st October 2006 by the merger of its three predecessor organisations (Kennet & North Wiltshire, South Wiltshire and West Wiltshire PCTs). The main function of the PCT is to improve health and well-being through commissioning (planning and paying for) comprehensive and equitable services to meet the needs of the population of Wiltshire. The Primary Care Trust is responsible for assessing the health needs of local people and buying the health services to meet those needs through local NHS trusts, the voluntary sector and other providers.

NHS Wiltshire purchased AssetStudio™ and Software Metering for Decision Makers™ for use across their entire estate. This has enabled them to continue to realise their strategy in transforming ICT to better serve the organisation and at the same time drive efficiencies that will reduce costs and improve services.

AssetStudio™ is a web based IT asset management, inventory systems and configuration management suite. Through its simple, intuitive interface, AssetStudio™ provides you with a powerful tool to control your IT estate more effectively.

Software Metering for Decision Makers™ is a simple, effective, passive software metering tool that allows organisations to easily identify unnecessary, unused or underutilised software and take appropriate action. It provides the necessary information needed to communicate with the business, to provide justification to remove or redeploy key business assets which are not delivering value.

Challenges

Wiltshire PCT IT Services is responsible for managing over 5000 computers across more than 200 sites. They required:

• The capability to capture computer inventory information on remotes sites where internal IP address ranges existed i.e. one way NAT
• Integration into the FrontRange Heat CMDB for configuration management
• The capability to remotely deliver software packages and patches
• A manageable solution for license and software asset management (SAM)
• An asset management solution that can be used by all areas of the IT department
• A simple solution for Software Delivery
• The capability to reduce unnecessary software purchases
• The capability to identify unused or underutilised software

The Solution

Certero AssetStudio™ and Software Metering for Decision Makers™ provided Wiltshire PCT with:

• A discovery of all networked computer hardware across their sites
• A full hardware and software inventory of their client computers
• The ability to capture client computer switch port history
• The ability to identify the switch port location of any computer
• The ability to identify free switch ports
• An integrated “real-time” view of software licenses and compliance
• A feed into the FrontRange Heat service management tool CMDB
• A web based asset management solution that could be used by everyone in IT
• Identification of unused or underutilised software
• Redeployment of unused or underutilised software

Certero, AssetStudio™ and Software Metering for Decision Makers™ ticked all the boxes. The software was installed on a single server in less than 1 day and key staff trained within 1 day.

What Wiltshire PCT said:

Catherine Orton, Head of IT said "NHS Wiltshire has been and continue to transform the way ICT is provisioned and the services it provides. The strategy is to improve service by adopting the best appropriate technology, processes and by having the best people. Certero's products definitely help us in this endeavour. Their products are innovative and having struggled with limited success with more well known products, it has restored our confidence in knowing that our requirements can be met."

"Certero as an organisation have impressed us as much as their products have. They have not disappointed us on any front. Service is obviously very important to them and that is important to us." she added.

Bryan Taylor, IT Manager said "We have been trying to achieve our goals for some time in Asset Management with other products. This hasn't been as successful as we would have liked. Having worked with Certero and their products, our goals are now being achieved which is good for NHS Wiltshire and the local people who use our services."

If you would like more information about AssetStudio™ then please contact us using the details at the top of this page or fill in our Online Enquiry Form.