Reduce Calls to the Service Desk and Improve Service to End Users
A number of Windows password reset tools require that users access a web interface to reset their password however, with Certero Passworks® users can reset their password from the Windows Login Screen without having to use another PC. By giving users the ability to reset their own Windows password organisations can now address the age old problem of lost productivity by allowing users to reset their own passwords safely and securely.
Self service Password Management
Certero Windows Password Reset Software utilises Web 2.0 technologies and can be administered using any modern web-browser. Administrators can define user registration & reset policies, configure alerting options and manage, deploy and configure the Passworks®Client, all from a simple to use web console. Through a simple change to the Windows Login screen, users can quickly launch the Passworks® Wizard and reset their password. Using a simple challenge/response technique of users picking and answering a series of questions, users can securely reset their Windows password without having to contact your service desk.
